Google Analytics What if my question takes a long time to research? - Power Library

What if my question takes a long time to research?

During live chat, if more time is needed to answer your question, a librarian may ask for your email address so that the answer can be sent to you later.  During a text, if more time is needed or if your answer will be lengthy, a librarian may ask for your email address so that the answer can continue helping you there.