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Reports and Statistics

24/7 Global Staffing Report [2023 PDF] [2022 PDF] [2021 PDF] [2020 PDF]
County Reports (Includes what were previously Zip Code Reports)
Local Statistics for Libraries that Contribute Staffing:
1. Login to LibAnswers [https://powerlibrary.libapps.com/libapps/login.php]
2. For Online Statistics (live chat):
  a. Navigate to the LibChat tab from top menu and select Statistics
  b. Manipulate the filters as needed to view your statistics
3. For Offline Statistics (tickets, chat follow-ups, SMS):
  a. Navigate to the Stats tab from top menu and select Tickets
  b. Manipulate the filters as needed to view your statistics
4. For more detailed information on accessing your CWAL statistics, please see the CWAL Site Coordinator User Guide, pages 43-49.

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This project is made possible in part by Library Services and Technology Act (LSTA)
funds from the U.S. Institute of Museum and Library Services and through the
Commonwealth of Pennsylvania's Library Access funds administered by the
Pennsylvania Department of Education, Office of Commonwealth Libraries.
The views, findings, conclusions, or recommendations expressed in this website
do not necessarily represent those of the U.S. Institute of Museum
and Library Services or the Pennsylvania Department of Education.

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POWER Library - Pennsylvania's Electronic Library Pennsylvania's Electronic Library PA'sElectronicLibrary

Reports and Statistics

POWER Library - Pennsylvania's Electronic Library Pennsylvania's Electronic Library PA's
Electronic
Library