Google Analytics Chat with a Librarian - Power Library

Chat with a Librarian

Chat with a Librarian is Pennsylvania’s statewide live chat reference service and is free to all residents of Pennsylvania 24 hours per day, 7 days per week. Libraries interested in contributing staff time to Chat with a Librarian benefit by being able to directly serve their own customers on chat, are able to follow-up with their own customers after chat sessions have concluded, and have access to the chat software that also can be used to provide local email-based reference.

CWAL collaborates with 45 institutions that contribute staff time, and represents over 330 library locations!

CWAL Participants as of 2023-04-13

  • Abington Township Public Library
  • Albright College
  • Allentown Public Library
  • Berks County Public Library
  • Bethel Park Public Library
  • Bethlehem Area Public Library
  • Brentwood Library
  • Bucks County Community College
  • Bucks County Free Library
  • Cambria County Library System
  • Carlow University
  • Carnegie Library of Pittsburgh
  • Chester County Library System
  • Cumberland County Library System
  • Dauphin County Library System
  • Delaware County Community College
  • Delaware County Library System
  • Drexel University
  • Duquesne University
  • Erie County Public Library
  • Franklin County Library System
  • Free Library of Philadelphia
  • Hamlin Memorial Library
  • Harrisburg Area Community College
  • Harrisburg University of Science & Tech
  • Holy Family University
  • Kennett Library
  • La Salle University
  • Lackawanna County Library System
  • Lancaster Bible College
  • Library System of Lancaster County
  • Margaret R. Grundy Memorial Library
  • Montgomery County/Norristown Library
  • Pennsylvania Highlands Community College
  • Reading Public Library
  • Saint Francis University
  • Schlow Centre Region Library
  • Somerset County Library
  • State Library of Pennsylvania
  • Upper Merion Township Library
  • WAGGIN Washington District Libraries
  • Warren Library Association/ Warren County
  • Westmoreland Library Network
  • Western Pocono Community Library
  • York College of Pennsylvania