There are two Request Types used by Access PA in SHAREit: Returnable (loan) and Non-returnable (copy).
Returnable (loan) is the default for on the ILL Request for items that will be returned to the lending library – books, audiobooks, DVDs, etc.
Non-returnable (copy) is the default when requests are places for items that will not be returned, such as copies of articles from serials (items cataloged as newspapers, government publications, periodicals, etc.).
The Request Type affects how SHAREit treats items when the borrowing library marks them Received:
- Returnable (loan) items are left in the status of Received until the borrower is ready to return them and changes the status to Returned or requests a renewal.
- Non-returnable (copy) items are not intended to be returned. When they are marked Received, they will immediately be put in the status of Complete because that is the final action for that ILL transaction. Items in the status of Complete will be deleted after 5 days (the borrower has the option to mark them to be Deleted during the next overnight processing).
As the Lender, if you are able to provide the requested material, please be sure to mark it Shipped.
NOTE: If you open the Lender’s Full Record Display (to change the due date, for example) and change the status to Shipped from that screen, be careful that you don’t inadvertently select Shipped (non-returnable). That option is only available on the Lender’s Full Record Display and should never be used for items you want returned to you library – it will force a status change to Complete when the borrower marks it Received. Because Complete items are deleted from the Request Manager after five days, this could result in requests seeming to disappear or be lost!
